Delivery Information
All delivery and postage within the UK, including Highlands and Islands, Channel Islands, Isle of Man and Northern Ireland is included with our compliments.
You will never be charged for the delivery or return of your test kits, regardless which one you choose!
We do no currently deliver outside the UK.
Please contact us if you have any questions.
For Gold, Junior or Gut Test Kits, please pay close attention to the following:
Once your sample reaches the lab, it takes up to 5 working days for Gold and Junior tests to be processed, and for results to be available. For all Gut kits, the processing time is up to 4 weeks.
All results are sent to your email inbox, and you will be contacted as soon as they are ready, so please check your junk folder in case the report ends up there.
A quick note about returns 📮
Royal Mail delivery times can sometimes be problematic – At the extreme end, some returns are taking up to 10 days to reach the Lab. Your kit includes a first class pre-paid envelope, which you’re welcome to use.
However, if you’d prefer a little more peace of mind, it is strongly advised to return your sample via tracked post at any Post Office or online:
https://send.royalmail.com/
Choose ‘Large Letter up to 100g’ as your postage option.
If using tracked return:
📞 Use this number and email when asked for the recipient’s details: 07845 166494 and tests@testmehealth.co.uk
📦 Use the blue pouch provided, and recycle the stamped envelope
📮 Double-check the lab address:
York Health Sciences, Unit 4 Utilities House, Outgoing Lane, Osbaldwick, York, YO19 5UP
One last thing…
While you wait, please read the TESTme Handbook and sample report which you will receive by email (check your junk). These resources should answer most questions and give you a sense of what to expect when your results arrive in your inbox.
Thank you for choosing TESTme, and for supporting an independent business! Any questions moving forward, please email;
What sets TESTme apart from the competition?
We understand you have many choices when it comes to testing for food allergies and intolerances, so let’s set out a few fundamental differences for you to consider, so you can make an informed decision on what best suits your needs.. We have no distracting ‘gimmicks’ – just good old-fashioned common sense, coupled with the best science can offer, to direct you in the right direction for better health.
Comprehensive Testing: TESTme offers kits which simply outnumber the competition. We have worked hard to source a laboratory partner who could provide a finger prick test to cover the widest array of allergens on the market, making it both cost-effective and comprehensive. We provide the same ELISA testing as all our major competitors so there is no difference on that front. However, why settle for testing fifty allergens, or even a hundred when you can test for 300 in one go?” For every allergen untested, you risk missing the major trigger which is causing all your problems!
Unique follow-up support: Imagine having your very own digital reference library in your pocket. No rushing through a brief 30-minute consultation with a stranger, struggling to take it all in (or forgetting) all the important details. Our handbook is your constant companion, easily accessible whenever you need it, not only advising on dietary choices, but helping you confront all factors and elements for your symptoms. For more on the TESTme Handbook.
And if that’s not enough, if you need further assistance, Iona is just an email away!